MedeServe
Outsourced Practice Administration
Optimise your practice administration and free up your time for focused patient care with Altron HealthTech’s bespoke medical bureau service, MedeServe. Our expertise in practice administration, claims management, credit control, tax, and accounting ensures that your practice operates smoothly, and maintains a steady cash flow.
Our team is committed to meeting your practice’s specialised needs, which is why we offer customised packages to suit every budget. Because we don’t believe in a one-size-fits-all approach to practice management, every customer is assigned a dedicated MedeServe staff member, specially trained to help you stay on top of your administration.
Customised practice administration
MedeServe Claims Management
Get Your Claims Paid And Your Tax Affairs In Order
MedeServe offers a full suite of medical practice management services. We can help you curate a customised service package based on your unique needs. Our service offering includes:
- Board of Healthcare Funders (BHF) registration
- Medical scheme registration
- Customised practice reports (including automated management reports and financial reports)
- Full access to Altron HealthTech’s practice management application (Elixir Live)
- Intelligent billing for specialist practices
- Billing coding advice
- Claims capture and submission
- Claims rejection management
- Claims auditing
- Reconciliation of manual and electronic eRAs
- Follow up of outstanding amounts owed by patients (via phone calls, SMS’s, or emails)
- Medical scheme collections
- Monthly statements
- Letters of demand (when required)
- Monthly management accounts
- Provisional tax registration
- VAT registration
- Tax returns
MedeServe F.A.Q.'s
Here are the Frequently Asked Questions for MedeServe:
MedeServe clients are charged a percentage of claims submitted and paid, based on their customised package. There are no upfront payments and our packages are all-inclusive, so you don’t need to anticipate any unforeseen charges.
The MedeServe team is led by a qualified charter accountant, and every MedeServe client has a dedicated clerk who will attend to your queries.
Let's Connect
If you want to know more about our MedeServe medical bureau service, fill out our contact form and a product specialist will be in touch.