Enjoy secure, advanced claims management and faster payments with less hassle, with Altron HealthTech’s switching solution

Switch to easier, faster claim payments with Altron HealthTech’s MediSwitch – a leading and trusted claim switch in the South African healthcare industry. Clients trust us to improve cash flow and reduce the financial risk of not being paid on time.

Trust the numbers* – Join over 8,000 healthcare practices that trust us to power their claim switching. Our real-time switching has had 0.0% downtime, giving our customers advanced claims management and faster payments with less hassle.

*2021 audited results 

Key Benefits of Switch with Altron HealthTech:

Realtime Claiming

Our switching solution, SwitchOn, gives you an immediate online response to every claim, including instant member checks where this information is available from the destination. Our solution is about reducing claim-payment cycles because a healthy cash flow makes for a healthy practice.

Medical Scheme Responses (Medres)

Medres allows you to track and manage all submitted claims and receive comprehensive responses from either the medical scheme or MediSwitch.

Electronic Remittance Advices (eRAs)

The eRAs function keeps track of paid claims and simplifies your reconciliation processes with limited manual intervention. You can register to receive auto-reconcilable remittances to reduce allocation errors and administrative workloads.

Claim Reversals

Optometrists use this feature to determine if a claim will be paid immediately. You can easily reverse the claim if, for whatever reason, the scheme does not pay the full claim amount.

Member Status Validation (MSV)

Validate your patient’s scheme membership information to ensure that you have the correct patient name, date of birth, dependant codes, and more. You receive one free MSV for every claim submitted so, for example, if you submit five claims, you’re entitled to five free MSVs.

Benefit Check

Reduce potential bad debts by checking the availability of a patient’s medical-aid funds before administering treatment. Benefit checking enables you to submit a quote to the scheme and receive verification of how much will be paid by the medical aid on behalf of the patient.

Value-Added Services when you use Altron HealthTech MediSwitch:

  • Daily Action Report – Easy,convenient and free, a Daily Action Report is the best way to stay updated on the status of your claims. The report also highlights any potential issues affecting payment, so that you can take immediate action.
  • Access to WEBDesk – This easy-to-use portal is designed to help you manage and track your claims online. You can perform your member status validation, benefit checking and tracking, as well as:
    • Access your Daily ActionReports
    • Hospital Authorisations
    • View your ClaimsHistory
    • Sign up for AutoeRAs
    • Regenerate your Practice Claim Management Reports

Let's Connect.

If you have a query or want to know more about the solutions we offer, we would love to hear from you.

Our friendly and professional team will be in contact with you as soon as possible during office hours.