Free up more time for your patient care with customised practice administration

MedeServe is Altron HealthTech’s medical bureau, that lightens the everyday admin load on healthcare businesses. Our expertise in medical business management helps you stay on top of billing, rejection management, debt collection, financial control and so much more.

  • We understand that administrative tasks can quickly get in the way of patient care.
  • We know that caring for your patients is your core passion; the reason you exist.
  • We’re committed to giving you what you want, when you need it, at a cost that suits your financial plan.
  • We take pride in ensuring that you deal with a single staff member and not just a faceless voice in a call centre.
  • We don’t believe that a bureau should only offer one-size-fits-all solutions.

With us, you can be sure of quality delivery – from practice administration to claims management; from credit control to tax and accounting services. 

Accounting and Tax Services

Don’t let admin detract from your core passion – your patients.

There are no upfront payments and our packages are all-inclusive, so that you don’t have to anticipate any unforeseen charges.

We offer one month’s notice on all signed contracts so that you maintain control and flexibility of the contract.

The team is led by a qualified Chartered Accountant, giving you peace of mind that your administration is in the hands of professionals.

We will help you assemble a customised service package from our full suite of medical business management offerings:

Practice Administration

Claims Management


Credit Control and Collection
  • Registration of practice details with the Board of Healthcare Funders (BHF) and medical schemes
  • Outsourcing of temporary staff when required
  • Customised practice reporting
  • Full access to our practice administration application
  • Any ad hoc function to help your practice run smoothly
  • Coding advice
  • Claims capturing
  • Claims switching
  • Rejection management
  • Claims auditing
  • Collection of outstanding amounts owed by patients (we follow up via phone calls, SMS’s, emails, or post)
  • Medical scheme collections
  • Injury on Duty (IOD) collections
  • Monthly statements
  • Letters of demand when required

Book an appointment

Let's Connect.

If you have a query or want to know more about the solutions we offer, we would love to hear from you.

Our friendly and professional team will be in contact with you as soon as possible during office hours.