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  • Peter Kennedy retires, and Andrew Brown is appointed MD of MediSwitch. 
  • Adoption of agile methodology for innovation and development. 
  • The LifeDoc Mobile app is launched for Android and iOS. 
  • The big office move – MediSwitch roof collapse with the Call Centre up and running in less than 24 hours 
  • BHS invests in 2 data centres that are ISO 27001 certified meaning that they meet the stringent international requirements for establishing, implementing, maintaining, and continually improving the information security 
  • HEALTHone Connect is installed at City of Johannesburg clinics as the formal eHealth platform.