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Our History

We have a legacy of healthcare solutions innovation.

As a seasoned player in the industry with over 30 years’ experience in electronic transacting between healthcare professionals and funders. We are driven by the desire to see the healthcare ecosystem work. Ours is to develop solutions that are reliable, efficient, and impactful. We are a leading electronic claims delivery company in South Africa, with an active client base of over 14,000 practices. On average, we receive more than 280,000 patient claims daily and process over 200,000 online claims per day. 

Our History

1993
1993

QEDI (MediSwitch) launched their batch claim submission process for doctors.  

1998
1998

  • Peter Kennedy is appointed Managing Director of MediSwitch. 
  • MediSwitch launched the first real time/online claim submission process from pharmacies to Mediscor. 
1999
1999

  • MediSwitch launched the first real time/online claim submission process from healthcare providers to FedHealth. 
  • Lucramed headed by Gideon Brits buys MASS (Medical Accounting Software). 
2000
2000

  • Med-e-Solve and Lucramed merge to become Med-e-Mass (Pty) Ltd.  
2001
2001

  • QEDI and MediSwitch merged to form Digital Healthcare Solutions (DHS) and is co-owned by Bytes Technology Group, Comparex Africa and Netcare) and USAP. 
  • Med-e-Mass later joins the DHS group. 
2002
2002

  • DHS won the Most Improved Company in the Bytes Technology Group Award in the annual Altron Awards. 
  • DHS launched their online claim submission process from pharmacies to the Metropolitan Health Group’s QPBM. 
  • DHS was elected as a member of the Midrand Chamber of Commerce and Industry. 
2003
2003

  • Elixir Classic is launched, becoming the first clinical and financial management application to hit the South African healthcare market.   
2004
2004

  • DHSwitch launches their online claim submission process from healthcare providers to Metropolitan Health Group (MHG). 
2005
2005

  • Bytes Technology Group acquired 100% of Digital Healthcare Solutions. 
  • Realtime claim submission process from healthcare providers to Medihelp is launched. 
  • DHSwitch forms MediSwitch Namibia in partnership with Methealth Namibia and captures the majority share of Namibian pharmacy transaction market. 
  • MedeMass launched the practice management system, MASS. 
2006
2006

  • DHS wins the BEE Award for the Group’s contribution to BEE in the annual Altron Awards. 
  • Mediscor began accepting dispensing doctor medicine claims from DHS. 
  • DHS is also appointed the exclusive switching partner for the Medicross group. 
  • DHS launches online claims submission process from pharmacies to MX Health.  
  • DHS goes live with electronic Remittance Advices to Medihelp. 
2007
2007

  • DHS Arabia is established – expanding the Swítch business beyond South Africa’s borders. 
  • Digital Healthcare Solutions changes its name to Bytes Healthcare Solutions 
  • Med-e-Mass bought Mastermed practice management application. 
2008
2008

  • BHS’s Swítch – The Swítch Electronic Messaging System (SEMS) goes live. 
  • Med-e-Mass starts its own payment solution in conjunction with Nedbank and Edcon. 
2009
2009

  • BHS’s Swítch launched SwítchOn – a premier service for healthcare providers to optimize cash flow management. 
  • Realtime claims switching to Discovery Health goes live. 
2010
2010

  • BHS wins the Best Company in the Bytes Technology Group Award in the annual Altron Awards. 
  • Swítch launches WEBDesk – giving clients improved access to information, claims management and claims tracking tools. 
  • Med-e-Mass+  was installed at Medicross / Primecure and other associated practices in Medicross. 
  • Swítch also launches SwítchComm Plus – its latest communications software for healthcare providers to transmit and manage claims. 
2011
2011

  • Swítch changes their name to MediSwitch. 
  • BHS is voted as the Best Company to work for in the Bytes Group. 
  • MediSwitch was awarded with one of the Medi-Clinic Service Provider of the year awards 
  • Med-e-Mass acquires the HEALTHone electronic health record solution. 
2012
2012

  • MediSwitch launches real time patient eligibility and benefit verification together with Metropolitan Health Group 
  • MediSwitch installs API integration in 18 public sector hospitals in the North-West province. 
  • MediSwitch and Med-e-Mass (Pty) Ltd launch auto-recon eRAs together with MHG and Medihelp. This transaction is piloted with Medicross. 
  • MediSwitch launches SwitchCapture, online claims capture and switching tool to enable low transacting and starter practices to submit claims electronically. 
2013
2013

  • Auto- eRAs and benefit check function from Discovery Health go live. 
  • MediSwitch’s successfully tendered for the National Health Laboratory Service business. 
  • All large vendors completed the SwitchOn integration 
  • MediSwitch launched the Discovery Benefit Check transaction type 
2014
2014

  • MediSwitch launches ClaimWatch – a free App for healthcare professionals to view daily, monthly, and month-to-date claim statistics via iPad. 
  • Injury on Duty (IOD) electronic claims to the Compensation Fund via MediSwitch go live. 
  • HEALTHone Connect was installed at Total. 
2015
2015

  • LifeDoc personal health record solution is launched. 
  • MediSwitch Namibia Switch Electronic Message System (SEMS) goes live enabling realtime claiming. 
  • MedeServe Bureau Services was founded in partnership with Mettle.  
  • HEALTHone Connect was installed at Toyota. 
  • The cloud-based Elixir Live practice management application is launched, providing a seamless combination of extensive clinical and financial record keeping functionalities.  
  • Med-e-Mass bought Health-Soft eScripting solution. 
2016
2016

  • Peter Kennedy retires, and Andrew Brown is appointed MD of MediSwitch. 
  • Adoption of agile methodology for innovation and development. 
  • The LifeDoc Mobile app is launched for Android and iOS. 
  • The big office move – MediSwitch roof collapse with the Call Centre up and running in less than 24 hours 
  • BHS invests in 2 data centres that are ISO 27001 certified meaning that they meet the stringent international requirements for establishing, implementing, maintaining, and continually improving the information security 
  • HEALTHone Connect is installed at City of Johannesburg clinics as the formal eHealth platform. 
2017
2017

  • MediSwitch and Med-e-Mass start collaborating on a new version of HEALTHOne. 
2018
2018

  • Altron TMT (Pty) Ltd acquires MediSwitch and merged it with Med-e-Mass and MedeServe incorporating the units under the Altron HealthTech umbrella.  
2019
2019

  • Altron rebrands with new distinctive identity, creating synergy between the different brands in the Altron HealthTech stable. The divisions were finally merged as one, with Gideon Brits leading as the managing director, Andrew Brown the Operations Executive and Andre Esterhuizen the Head of MedeServe. 
2020
2020

  • Gideon Brits retires, and Leslie Moodley is appointed as incumbent managing director of Altron HealthTech. 
2021
2021

The future is now. Join us. 

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  • 2021

    Jul 28, 2021

    The future is now. Join us. 

  • 2020

    Jul 1, 2020
    • Gideon Brits retires, and Leslie Moodley is appointed as incumbent managing director of Altron HealthTech. 
  • 2019

    Jul 1, 2019
    • Altron rebrands with new distinctive identity, creating synergy between the different brands in the Altron HealthTech stable. The divisions were finally merged as one, with Gideon Brits leading as the managing director, Andrew Brown the Operations Executive and Andre Esterhuizen the Head of MedeServe. 
  • 2018

    Jul 1, 2018
    • Altron TMT (Pty) Ltd acquires MediSwitch and merged it with Med-e-Mass and MedeServe incorporating the units under the Altron HealthTech umbrella.  
  • 2017

    Jul 1, 2017
    • MediSwitch and Med-e-Mass start collaborating on a new version of HEALTHOne. 
  • 2016

    Jul 1, 2016
    • Peter Kennedy retires, and Andrew Brown is appointed MD of MediSwitch. 
    • Adoption of agile methodology for innovation and development. 
    • The LifeDoc Mobile app is launched for Android and iOS. 
    • The big office move – MediSwitch roof collapse with the Call Centre up and running in less than 24 hours 
    • BHS invests in 2 data centres that are ISO 27001 certified meaning that they meet the stringent international requirements for establishing, implementing, maintaining, and continually improving the information security 
    • HEALTHone Connect is installed at City of Johannesburg clinics as the formal eHealth platform. 
  • 2015

    Jul 1, 2015
    • LifeDoc personal health record solution is launched. 
    • MediSwitch Namibia Switch Electronic Message System (SEMS) goes live enabling realtime claiming. 
    • MedeServe Bureau Services was founded in partnership with Mettle.  
    • HEALTHone Connect was installed at Toyota. 
    • The cloud-based Elixir Live practice management application is launched, providing a seamless combination of extensive clinical and financial record keeping functionalities.  
    • Med-e-Mass bought Health-Soft eScripting solution. 
  • 2014

    Jul 1, 2014
    • MediSwitch launches ClaimWatch – a free App for healthcare professionals to view daily, monthly, and month-to-date claim statistics via iPad. 
    • Injury on Duty (IOD) electronic claims to the Compensation Fund via MediSwitch go live. 
    • HEALTHone Connect was installed at Total. 
  • 2013

    Jul 1, 2013
    • Auto- eRAs and benefit check function from Discovery Health go live. 
    • MediSwitch’s successfully tendered for the National Health Laboratory Service business. 
    • All large vendors completed the SwitchOn integration 
    • MediSwitch launched the Discovery Benefit Check transaction type 
  • 2012

    Jul 1, 2012
    • MediSwitch launches real time patient eligibility and benefit verification together with Metropolitan Health Group 
    • MediSwitch installs API integration in 18 public sector hospitals in the North-West province. 
    • MediSwitch and Med-e-Mass (Pty) Ltd launch auto-recon eRAs together with MHG and Medihelp. This transaction is piloted with Medicross. 
    • MediSwitch launches SwitchCapture, online claims capture and switching tool to enable low transacting and starter practices to submit claims electronically. 
  • 2011

    Jul 1, 2011
    • Swítch changes their name to MediSwitch. 
    • BHS is voted as the Best Company to work for in the Bytes Group. 
    • MediSwitch was awarded with one of the Medi-Clinic Service Provider of the year awards 
    • Med-e-Mass acquires the HEALTHone electronic health record solution. 
  • 2010

    Jul 1, 2010
    • BHS wins the Best Company in the Bytes Technology Group Award in the annual Altron Awards. 
    • Swítch launches WEBDesk – giving clients improved access to information, claims management and claims tracking tools. 
    • Med-e-Mass+  was installed at Medicross / Primecure and other associated practices in Medicross. 
    • Swítch also launches SwítchComm Plus – its latest communications software for healthcare providers to transmit and manage claims. 
  • 2009

    Jul 1, 2009
    • BHS’s Swítch launched SwítchOn – a premier service for healthcare providers to optimize cash flow management. 
    • Realtime claims switching to Discovery Health goes live. 
  • 2008

    Jul 1, 2008
    • BHS’s Swítch – The Swítch Electronic Messaging System (SEMS) goes live. 
    • Med-e-Mass starts its own payment solution in conjunction with Nedbank and Edcon. 
  • 2007

    Jul 1, 2007
    • DHS Arabia is established – expanding the Swítch business beyond South Africa’s borders. 
    • Digital Healthcare Solutions changes its name to Bytes Healthcare Solutions 
    • Med-e-Mass bought Mastermed practice management application. 
  • 2006

    Jul 1, 2006
    • DHS wins the BEE Award for the Group’s contribution to BEE in the annual Altron Awards. 
    • Mediscor began accepting dispensing doctor medicine claims from DHS. 
    • DHS is also appointed the exclusive switching partner for the Medicross group. 
    • DHS launches online claims submission process from pharmacies to MX Health.  
    • DHS goes live with electronic Remittance Advices to Medihelp. 
  • 2005

    Jul 1, 2005
    • Bytes Technology Group acquired 100% of Digital Healthcare Solutions. 
    • Realtime claim submission process from healthcare providers to Medihelp is launched. 
    • DHSwitch forms MediSwitch Namibia in partnership with Methealth Namibia and captures the majority share of Namibian pharmacy transaction market. 
    • MedeMass launched the practice management system, MASS. 
  • 2004

    Jul 1, 2004
    • DHSwitch launches their online claim submission process from healthcare providers to Metropolitan Health Group (MHG). 
  • 2003

    Jul 1, 2003
    • Elixir Classic is launched, becoming the first clinical and financial management application to hit the South African healthcare market.   
  • 2002

    Jul 1, 2002
    • DHS won the Most Improved Company in the Bytes Technology Group Award in the annual Altron Awards. 
    • DHS launched their online claim submission process from pharmacies to the Metropolitan Health Group’s QPBM. 
    • DHS was elected as a member of the Midrand Chamber of Commerce and Industry. 
  • 2001

    Jul 1, 2001
    • QEDI and MediSwitch merged to form Digital Healthcare Solutions (DHS) and is co-owned by Bytes Technology Group, Comparex Africa and Netcare) and USAP. 
    • Med-e-Mass later joins the DHS group. 
  • 2000

    Jul 1, 2000
    • Med-e-Solve and Lucramed merge to become Med-e-Mass (Pty) Ltd.  
  • 1999

    Jul 1, 1999
    • MediSwitch launched the first real time/online claim submission process from healthcare providers to FedHealth. 
    • Lucramed headed by Gideon Brits buys MASS (Medical Accounting Software). 
  • 1998

    Jul 1, 1998
    • Peter Kennedy is appointed Managing Director of MediSwitch. 
    • MediSwitch launched the first real time/online claim submission process from pharmacies to Mediscor. 
  • 1993

    Jul 1, 1993

    QEDI (MediSwitch) launched their batch claim submission process for doctors.  

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Our friendly and professional team will be in contact with you as soon as possible during office hours.